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Delhi Launches Digital Health System to End Queues at Government Hospitals
The newly introduced system will eliminate the need for patients to wait in long queues at government hospitals for outpatient department (OPD) appointments. Through HIMS, patients can now book OPD visits online, receive digital OPD slips, and access their medical records in real-time—all from their mobile phones or computers.
- By Newsdesk
- New Delhi
- Jul 25, 2025
In a major stride towards transforming public healthcare, Delhi Chief Minister Rekha Gupta on Thursday launched the Health Information Management System (HIMS), promising a digital-first, transparent, and accessible health infrastructure for the city’s residents.
The newly introduced system will eliminate the need for patients to wait in long queues at government hospitals for outpatient department (OPD) appointments. Through HIMS, patients can now book OPD visits online, receive digital OPD slips, and access their medical records in real-time—all from their mobile phones or computers.
“This marks a big relief for the people of Delhi. No more long lines or running from counter to counter. Everything is going digital,” Gupta said at the launch event held at the Delhi Secretariat.
The platform has been developed in collaboration with the Union Ministry of Health and Family Welfare and is built on the NextGen e-Hospital framework. It is fully integrated with Ayushman Bharat Health Account (ABHA) IDs—over 93 lakh of which have already been generated in Delhi, according to officials.
The HIMS platform aims to unify patients, healthcare professionals, and institutions on one central network, improving coordination and enhancing the overall efficiency of medical services. The system is currently operational in 35 government hospitals for OPD registration and will be gradually extended to all public health facilities across the city.
In addition to the HIMS rollout, the chief minister also digitally inaugurated 34 Ayushman Arogya Mandirs and eight Jan Aushadhi Kendras, further strengthening Delhi’s commitment to affordable and accessible healthcare.
During her address, Gupta took aim at the previous AAP-led government’s handling of healthcare, stating, “We’re still trying to locate their much-touted health model. They failed to appoint even full-time medical superintendents—one MS was managing up to four hospitals. There was no recruitment of doctors or paramedical staff.”
With HIMS and related initiatives, the current administration aims to set a new benchmark for public healthcare delivery in the capital.